The Company is committed to conducting business that benefits the economy and society, strictly adhering to relevant laws and regulations. It strives to develop, promote, and elevate the quality of life in the communities surrounding its projects, in tandem with its business growth. The Company supports community activities considering appropriateness and community and social benefits for sustainable community development, and encourages employee participation in community activities.

Operating under the social responsibility concept, the Company examines potential risks or negative impacts on society and the environment caused by its business processes. It studies and seeks solutions to minimize such impacts by carefully analyzing all aspects of its operations and developing business innovations that foster both business growth and sustainable social benefits.

The Company will prepare reports disclosing operations in social and environmental aspects, covering business activities, environmental and safety practices, and social initiatives. Information disclosed will be complete, accurate, and disseminated through various accessible channels for stakeholders.

The Company has established guidelines for protecting stakeholders under its Business Code of Conduct, considering responsibilities toward shareholders, directors, executives, employees, creditors, customers, partners, competitors, communities, and the environment. The Company avoids conflicts of interest and intellectual property infringement, detailed as follows:

1. Corporate Governance: The Company is committed to conducting its business with integrity, fairness, transparency, disclosure of essential information, and accountability, while considering the interests and impacts on all stakeholders and ensuring fair and appropriate benefit sharing.
2. Social Responsibility: The Company’s CSR policy is based on ethical principles to ensure fairness to all stakeholders, integrating good corporate governance practices to maintain economic, community, social, and environmental balance, leading to sustainable business success.
3. Compliance with Laws, Regulations, and Rules: The Company emphasizes compliance with laws and regulations concerning the environment, occupational health, and safety, and adheres to internationally accepted business ethics. All personnel must operate within the framework of laws and rules and refrain from any actions that violate these obligations.
4. Compliance with Intellectual Property Laws: The Company does not support any actions that violate intellectual property rights, requiring all employees to comply with laws, regulations, and rules related to intellectual property protection.

The Company highly values human rights, aiming to create equality and fairness both internally and externally. These values are embedded in its ethical policies and Business Code of Conduct. The Company monitors and ensures that its business does not engage in or contribute to the violation of human rights, whether directly or indirectly, such as by not supporting forced labor or child labor. It respects and treats all stakeholders fairly based on human dignity and equality, promoting adherence to human rights principles within the organization.

The Company fosters a work environment characterized by happiness, mutual respect, and fairness among employees. Human resource management aims at maximum efficiency through recruitment, continuous training, fair compensation, and appropriate welfare. Employees are given opportunities for career advancement and skill development within a suitable work environment, according to the following labor practices:

1. Compensation and Welfare: The Company implements a transparent compensation system appropriate to employee potential, provides job security, career advancement opportunities, and offers benefits according to or exceeding legal requirements, such as social security, health and accident insurance, and various types of financial assistance.
2. Knowledge and Potential Development: The Company promotes personnel development by encouraging the enhancement of knowledge, abilities, ethics, and positive attitudes through training, seminars, and study visits, aiming for effective employee development. Organizational development also includes defining employee roles clearly, implementing an effective performance evaluation system, and increasing operational competence.
3. Safety and Occupational Health Policy: The Company ensures safe working conditions and good workplace hygiene, implements accident prevention measures, and organizes safety training to cultivate safety awareness. Workplaces are maintained in a hygienic and safe manner, avoiding actions harmful to employees' health, customers, and service users.

Customer satisfaction is a priority. The Company is committed to continuous development, providing quality goods, services, and products that meet customer needs. Its customer responsibility policies include:

1. Continuously developing and analyzing the Company’s goods, services, and products to ensure they meet customer requirements and adapt to changing circumstances.
2. Prioritizing customer safety by maintaining high standards and quality control in production using quality materials, complying with international and legal safety standards.
3. Upholding fair business practices by providing accurate, non-deceptive, and non-exaggerated marketing information to allow customers to make informed decisions.
4. Establishing communication channels for customers to make inquiries and submit complaints about the quality of goods, services, and products.
5. Maintaining the confidentiality of customer information, with strict access control measures to prevent data breaches, allowing only authorized personnel access to customer data.

The Company aims to generate sustainable financial and economic value for stakeholders by integrating environmental, social, and governance considerations into asset selection for the Trust's investment. It assesses business policies and related documentation, such as annual reports, interim reports, and legal disclosures, while conducting direct inspections of the projects for the following standards:

1. Pre-Investment Project Assessment:
   1. Environmental Standards: Projects supporting renewable energy usage, designs promoting green space, and energy efficiency for users.
   2. Social Standards: Projects with potential for community engagement and CSR policies, including health and safety policies for users.
   3. Governance Standards: Projects must not involve unethical practices or proceeds from money laundering.
2. Post-Investment Monitoring:
   The Company organizes scheduled meetings to review operational performance, conducts regular annual assessments through company-standard checklists and evaluation forms, and reassesses whenever significant changes or incidents occur that could impact ESG policies. Evaluation results are used to analyze and review the Trust’s investment performance.